Digital loyalty · Apple Wallet + Google Wallet

Turn occasional customers into regular customers.

Create digital cards with stamps, points, cashback and benefits. Your customers save their card on their phone, without installing another app.

  • 14-day free trial
  • No credit card
  • No additional equipment
9:41● ⌁ ▬
Wallet•••
STAMPS7 / 10
NEXT REWARDCoffee + custard tart3
A wallet. Many reasons to return.

In a nutshell

A digital loyalty programme allows you to recognize and reward repeat customers using a card saved on your phone. The company manages visits, points and communications; the customer tracks everything in their digital wallet.

How it works

From the first scan to next return.

Fidelize simplifies the entire journey: create, join, reward and communicate again. No paper cards and no dedicated equipment.

01

Create your programme

Choose stamps, points, cashback or benefits and adapt colors, image and rewards to your brand.

02

Share the QR code

The customer scans the code at the counter and adds the card to their Apple Wallet or Google Wallet.

03

Reward every visit

The team validates the purchase on the scanner. Stamps, points or balance are immediately updated.

04

Invite to come back

Send relevant notifications, campaigns and reminders to stay present after the visit.

Read the step-by-step guide
YOUR COMPANY7 / 10 stamps☕ ☕ ☕ ☕ ☕ ☕ ☕ ○ ○ ○
LUMIÈRE340 pointsReward available
NORTHGold Member5% cashback
● Apple Wallet ▶ Google Wallet

No application to install

Your card stays where the customer already looking.

The loyalty card is saved directly in the mobile phone's digital wallet. It is always accessible, updated and ready to use.

  • Quick membership via QR code or call
  • Compatible with iPhone and Android
  • Automatically updated balance and rewards
  • Custom visual identity
Know how digital wallets work

A format for each objective

Choose the mechanics that make sense for your business.

Start with a simple programme and evolve as you get to know your customers better.

To increase the frequency

Digital stamp card

Transform the “buy 10, get 1” mechanic into an experience that the customer always has on their phone.

  • Set between 1 and 30 stamps
  • Create double badge campaigns
  • Show progress in real time

More than a card

Tools to recognize, communicate and decide better.

Track the relationship with each customer and activate campaigns without relying on physical cards or additional hardware.

Unlimited shipmentsNo additional cost

Unlimited push notifications

Talk to customers without counting shipments.

Send campaigns, reminders and updates as many times as you need — with no message limit and no additional cost per send.

Recognized card

Free Scanner

Validate visits with any phone.

Your team can read and update cards without purchasing dedicated equipment.

68%returned

Data and statistics

Notice who comes back and what happens.

See memberships, activity and campaign performance in a single dashboard.

When this happens

28
Inactive customer28 days without visits
Special dateBirthday
Goal achievedReward available
9:41● ● ▰
TUESDAY, AUGUST 149:41
F

LOYALTYWe miss youCome back this week and receive extra points.

Push sent automatically

Automatic push messages

Configure once. Messages follow automatically.

Fidelize identifies birthdays, inactivity and rewards and sends each push notification at the defined time — no manual tasks, no message limits and no additional cost.

A café customer joining a loyalty programme using a QR code
01

RestaurantsBadges and rewards to increase attendance.

Made for everyday life

A programme adapted to the rhythm of your business.

Choose the mechanics and rewards based on frequency, purchase value and the relationship you want to build.

Transparent pricing

Start small. Grow without switching platforms.

Try it for 14 days without a credit card.

Start

For businesses starting a simple loyalty programme.

from€29/month*

Annual payment: €348, VAT included

One-time implementation fee: €200

Try Start14 days free
  • 1 loyalty programme
  • 1 location
  • 1 manager
  • 300 digital cards
  • Scanner and statistics
  • 300 push messages
  • Referral programme
  • API and custom fields

Enterprise

For operations that require dedicated monitoring and configuration.

from€199/mês*

Annual payment: €2,388, VAT included

Implementation included

Talk to the team
  • Loyalty consultancy
  • Service management
  • Unlimited cards and notifications
  • API and integrations
  • Guided implementation
  • Dedicated follow-up

*Equivalent monthly values depending on the selected periodicity. The conditions presented must be confirmed before subscribing.

FAQ

Before creating your programme.

Didn't find the answer? Talk to us and we'll show you the platform.

Schedule demo
What is a digital loyalty programme?

It is a system that replaces or complements paper cards. The customer keeps a card on their phone and accumulates stamps, points, cashback or benefits with each purchase, according to the rules defined by the company.

Does the customer need to install an application?

No. The card can be added to Apple Wallet on iPhone or Google Wallet on supported Android devices.

Do I need to buy a scanner or other equipment?

No. Staff can use the scanner app on a phone to identify the card and record the visit or transaction.

What types of programs can I create?

You can create programs for stamps, points, cashback, discounts, members, coupons, subscriptions and gift cards, depending on the features of the chosen plan.

Can I personalize the card with my brand?

Yes. You can adapt elements such as colors, logo, images, texts and programme rules to maintain an experience consistent with your brand.

How does the client join the programme?

The customer can scan a QR code or open a membership link. Then, save the digital card in Apple Wallet or Google Wallet and can present it on subsequent visits.

Are push messages unlimited and at no additional cost?

Yes. You can send campaigns, reminders and automatic messages with no sending limit and no additional cost per message.

Can I use Fidelize in multiple locations and with multiple managers?

Yes. The plans include different limits on locations and managers, allowing the operation to be adapted to the size and organization of the business.

Is there a trial period?

Yes. Fidelize offers a 14-day free trial and indicates that no credit card is required to get started.

The next return starts here

Give your customers a good reason to come back.

Create your first digital loyalty programme and try it free for 14 days.

Fidelize Demo

How the programme works

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