Points for service
Associate the reward with the value or type of intervention carried out.
Workshops and service companies
Keep the relationship active until next service.
Create benefits adjusted to your business cycle, recognize repeat customers and automate important communications without adding work to the team.
Start a 14-day free trial ↗How to retain customers in a service company?
Build the programme around the actual service frequency. You can award points for value, offer balance for next use or recognize customers with member benefits. Automatic messages help keep the company present between visits.
Member Benefits
Create benefits for repeat customers or maintenance contracts.
Return communication
Send automatic messages according to defined times.
Practical example
Loyalty aligned with a longer cycle.
- The customer joins the service using a QR code
- The team validates the service with any phone
- Card updates points, balance or level
- The company can communicate when it is time to return
Return benefitAccumulate balance for the next service.
A future advantage keeps the relationship relevant even when visits are less frequent.
Questions about service loyalty
Does it work on less frequent services?
It can work when the reward and communication respect the normal service cycle, rather than pressuring a visit without context.
What reward makes sense for a repair shop or service company?
You can award points for value, balance for future use or member benefits adjusted to the normal service cycle.
Can I automate a message for when I return?
You can configure automatic messages according to times and periods defined by the business.
Can multiple employees validate cards?
Yes. Plans include different manager limits to adapt usage to the team.
Does the team need its own equipment?
No. Validation can be done with a phone using the Fidelize scanner.
Are push messages unlimited?
Yes. Push messages are unlimited and have no additional cost per delivery.
Create a programme tailored to your service.
Define the reward, customize the card and start building recurrence.
Get started now ↗