Restaurants, cafés and bakeries

A loyalty programme that brings customers back to the table.

Create a digital card with your brand, reward each visit and communicate new offers directly to your customers' phones.

Start a 14-day free trial ↗

How to retain customers in a restaurant?

Choose a reward that is easy to understand and compatible with purchase frequency. The customer joins by scanning a QR code, saves the card in Wallet and tracks progress without installing another app. The team validates each visit with a phone.

01

Stamps per visit

A simple mechanic for cafés, bakeries, takeaways and frequently purchased menus.

02

Points per purchase

Reward the amount spent when consumption varies between clients or occasions.

03

Return campaigns

Send news, rewards and reminders via push at no additional cost per delivery.

Practical example

A reward that can be explained in seconds.

  • The customer signs up using the QR code at the counter or table
  • Each purchase adds a stamp to the card
  • Progress updates on your phone
  • When completing the card, the reward becomes available
stamp cardBuy 9 coffees.
The 10th is an offer.

A clear rule reduces doubts in service and gives the customer a concrete reason to return.

Questions about loyalty in restaurants

What programme works best in a restaurant?

For frequent, predictable purchases, stamps are simple. If the amount spent varies, points or cashback can better match the reward to the purchase.

How does the customer join the restaurant?

The customer scans a QR code at the counter or table and stores the digital card on their phone.

Does the customer need to install an application?

No. The card can be stored in Apple Wallet or Google Wallet.

Is specific equipment required at the counter?

No. The team can validate the card using a phone with the Fidelize scanner.

Can I use the same programme in multiple restaurants?

Yes. The plans include different location limits and managers to adapt the programme to the operation.

Are push messages limited?

No. Push messages are unlimited and there is no additional cost per sending.

Create your restaurant's digital card.

Set up your first campaign and try Fidelize for 14 days.

Get started now ↗