Fidelize integrations sync a completed purchase and automatically apply the programme rule. Depending on the company's configuration, the customer receives points, stamps or cashback on their digital card.

From purchase to reward, without duplicate entry.

1 · SalePOS or online shopThe purchase is completed in the system the business already uses.
2 · RuleFidelizeThe value or visit is converted according to the selected mechanic.
3 · ResultUpdated cardPoints, stamps or cashback become available in the Wallet.

POS and e-commerce integrations

Connect transactions to the programme to reduce manual work and keep each customer's progress current.

Communication and marketing

External channels

Use the channels you already know.

Connect your own provider accounts to expand customer communication.

SMS and email

Twilio SMS, Mailgun, custom SMTP and Resend.

Messaging

WhatsApp Bot, Facebook Messenger and Telegram Bot.

Marketing

Google Business API and Meta Ads.

Important: these channels require your own provider accounts. SMS, email, messaging and other service fees are charged separately by each provider.

Need a custom connection?

Fidelize API

Read the public technical documentation to build an integration suited to your operation.

View documentation ↗

Frequently asked questions

How is a purchase synced?

The integration sends the purchase to Fidelize, which applies the programme rule and updates the card with points, stamps or cashback.

Does Shopify work with e-commerce?

Yes. Fidelize integrates with the Shopify online shop and Shopify POS.

Does the customer need to install an app?

No. The company's branded card is stored in Apple Wallet or Google Wallet.

Are external services included in the plan?

Accounts and usage from providers such as Twilio, Mailgun, Resend or messaging services are contracted and paid separately.

Connect sales to loyalty.

Talk to us to confirm the right integration for your business.

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Reviewed by the Fidelize.pt team · Updated 14 August 2026.